Shipping Policy

Overview

This shipping policy describes the shipping process, delivery timeline and related arrangements for orders placed on our website. All prices shown on our website are in US dollars.

Order Processing

Once you complete your order, we will prepare your goods for shipment. Orders will be dispatched within 1–3 days. After shipment, the estimated delivery time is 6–12 days. The actual delivery time may change slightly due to carrier conditions, local logistics or destination related factors.

Duties and Taxes

We cover all duties and taxes for shipments. You will not need to bear any extra customs related fees when receiving your package.

Shipping Address

Please double check your delivery address carefully when placing an order. We are not responsible for delays or failed delivery caused by incorrect or incomplete address information provided by you. If you need to adjust your shipping address, please contact us through the Contact Us page before your order is dispatched. Once the package has been shipped, address changes cannot be guaranteed.

Tracking Your Order

Once your order is dispatched, you will receive relevant shipment information so you can track your package. If you have trouble checking shipment status, you may send a message through our Contact Us page for support.

Undeliverable Packages

Packages marked as undeliverable, refused or returned to us by the carrier will be handled according to our refund and return rules. Additional charges may apply for resending such packages.

Lost or Damaged Packages

If your package is lost or arrives with visible damage, please reach out to our team via the Contact Us page promptly. We will review your case and provide proper solutions for qualifying situations.

Policy Changes

We may update this shipping policy from time to time. Updated content will be posted directly on this page. Continuing to use our website and placing orders means you accept the latest version of this shipping policy. If you have any questions about this policy, please contact us through the Contact Us page.